Hey there! Ever had one of those moments where you just wanted to chat with someone about a product, but couldn’t find a way? We’ve been there too. That’s why at Shoeshike, we’ve made it our mission to keep the lines wide open—no bots, no runarounds, just real people ready to help.
Funny story: Our founder, Alex, still replies to every fifth email personally. Why? Because back in 2018, a customer’s feedback about our laces changed everything. Turns out, listening isn’t just polite—it’s how we make magic happen.
Seriously, it does. Whether you’ve got a question about sizing (we know, it’s tricky sometimes), want to suggest a new color, or just need styling tips—we’re all ears. Here’s how to reach us:
Prefer typing? Our contact form’s super simple—just three fields and a “Send” button. Or if you’re old-school like me, that phone number works wonders. Pro tip: Call between 10am-noon MST; that’s when our coffee’s fresh and our problem-solving skills peak.
Oh, and about returns? Don’t sweat it. Just shoot us a note with your order number. We’ve all bought the wrong shade of beige before—no judgment here.
Because last month alone, 37 customer emails led to actual product changes. That neon yellow sole option? That was Jasmine from Ohio’s idea. Crazy how a quick message can leave a footprint (shoe pun intended).
So go ahead—ask about width options, rant about shipping delays, or tell us your dog’s name. We read every word. After all, you’re not just contacting us; you’re helping build what comes next.
P.S. If you mention this page in your email subject, we’ll slip in a surprise. Because who doesn’t love surprises?
